topic Re: Subscription in Get Support

Subscription

kimmy45 — Tue, 19 Mar 2024 00:22:04 GMT

Just tried logging in with cell phone it says Subscription not activated... im sorry this is not working..... what can we do here now?

Handy1 — Tue, 19 Mar 2024 00:23:41 GMT

@kimmy45 Have you downloaded the app ? You need the app to activate not website , if your using app and still no luck and already charged please

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

hTideGnow — Tue, 19 Mar 2024 00:26:53 GMT

did you just activate? the service does not work? esim or physical sim?

  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

computergeek541 — Tue, 19 Mar 2024 01:15:20 GMT

inappropriate comments removed as per terms of service