topic Re: Can - US plan in Get Support

Can - US plan

Habiby — Mon, 18 Mar 2024 14:19:31 GMT

Can you call from USA to Canada when in the USA or is this plan only for calls while in Canada. Can you make calls using Data without incurring extra charges while in the USA? Thanks for your time and feedback! Have a great day Community! 😀

Re: Can - US plan

hTideGnow — Mon, 18 Mar 2024 14:21:07 GMT

HI @Habiby

yes, the Can-US plan allows you to make calls in US as well, you can call US or Canada in US. Of course if you like you can use Data and use VoIP app like TextNow or Fongo to make calls for free

Re: Can - US plan

BKNS27 — Mon, 18 Mar 2024 14:22:07 GMT

@Habiby

Yes you can call, text and use data from both countries at no extra charge.

Just remember to connect to T-Mobile or AT&T network.

Re: Can - US plan

Handy1 — Mon, 18 Mar 2024 14:26:11 GMT

@Habiby This is a true snow bird plan . You can call to and from either country from both countries . Use it like you at home in the U.S. to call text and data no worries

Re: Can - US plan

Meow — Mon, 18 Mar 2024 14:28:29 GMT

US/Can plan is exactly like that - you can call from either country each country.

Re: Can - US plan

Habiby — Mon, 18 Mar 2024 14:31:54 GMT

Are there roaming charges to connect to t mobile or at&t ?

Re: Can - US plan

BKNS27 — Mon, 18 Mar 2024 14:36:01 GMT

@Habiby

Nope no roaming charges. It is included as part of the Can/US plan.

PM has an agreement with both US carriers.

Re: Can - US plan

Meow — Mon, 18 Mar 2024 14:35:22 GMT

@Habiby wrote:
Are there roaming charges to connect to t mobile or at&t ?

No, absolutely Not. Your phone will function and call/sms will work in either country. That is why this is US/Can plan 🙂

Re: Can - US plan

Ash1959 — Mon, 18 Mar 2024 15:37:19 GMT

In very simple words, Canada-US plan, as the name suggests, is literally considering the entire Canada and US as one region. Therefore, whether you are in Canada or the US, you will be able to make call anywhere in the entire region (Canada and US) which is inclueded in the plan. Please make sure to keep the 'Roaming' 'ON' in your phone settings. You will not be charged for roaming unless you specifically buy it. PM, being a prepaid service, will not charge you for roaming unless you ask for it and pay for it. Cheers!!

Re: Can - US plan

Shubh2023 — Mon, 18 Mar 2024 20:00:49 GMT

Hey,
I was wondering if the $34 plan (US-CAN), does it have the unlimited throttled data included in the plan too, or it will stop after 50 gigs?

Re: Can - US plan

Habiby — Mon, 18 Mar 2024 20:17:57 GMT

5g speed up to 250 mbgs, then limited speeds for any usage after. Still get all your GB but you fall under the fair usage so it'll be slower speed.

Re: Can - US plan

Shubh2023 — Mon, 18 Mar 2024 20:21:20 GMT

Thanks. So, it has the unlimited data afterwards. Good.
My plan will renew in a couple of days and this will be the new plan so, I thought of asking beforehand, as it was not showing, if it will have unlimited.
Right now, my high speed data is over, but, still, am getting nice speed, ngl
I did a speed test and it is going way over 100 Mbps

Re: Can - US plan

hTideGnow — Mon, 18 Mar 2024 20:26:10 GMT

hi @Shubh2023 and @Habiby @

NO. there is NO unlimited data at 512 for Canada-US plan. Only 5G Canada only plan has that

So, For Can-US plan, data stops after you used up the assigned data bucket

Re: Can - US plan

Shubh2023 — Mon, 18 Mar 2024 20:27:45 GMT

Thanks. Gotcha!
Still, I guess 50 gigs is a great amount!

Re: Can - US plan

Shubh2023 — Mon, 18 Mar 2024 20:32:41 GMT

@hTideGnow
I noticed that a friend of mine, who has Pixel 8 Pro, it was getting 5G+ in Vancouver, haven't seen much people getting it here from PM
Thought of sharing it here!

For me, I use data more than calling, so thinking if I should go for the normal $34 for 50 GB + unlimited or stick with US/Can plan, as I guess, we will not be getting this plan at such a cheaper rate?

Re: Can - US plan

softech — Mon, 18 Mar 2024 20:44:06 GMT

@Shubh2023

5G+ only means 3500mhz 5G coverage. The icon 5G+ does not mean you get up to 1Gbps speed like the "5G+ plan" , up to 1Gbps, with Telus. Also, with PM a tier 3 provider, I doubt we are getting 1Gbps anytime soon

Re: Can - US plan

DennyCrane — Mon, 18 Mar 2024 20:55:22 GMT

Just to add, for phone calls to work while in the US you need a device that is on PM's VoLTE whitelist:

https://www.publicmobile.ca/en/on/get-help/articles/volte

SMS and data won't matter.

Re: Can - US plan

Shubh2023 — Mon, 18 Mar 2024 21:00:15 GMT

That is true! I got the point!
Its my view that 250+ Mbps is still a lot of speed
Its just with 5G+, the network 'might' seem better. I have a Canadian Motorola device, from 2021 & its is 5G & VoLTE enabled, so it works fine with PM. In certain places in Vancouver, I have seen 300+ Mbps too, so speed is not an issue. But I plan to get a new Motorola Edge+ 2023 soon, it has mmWave support and may show 5G+ too
Will keep y'll posted!