topic Re: Portal In in Get Support

Portal In

Maricris_1 — Mon, 18 Mar 2024 19:23:21 GMT

Hi,

I just recently signed up with Public mobile. I had my previous account with Fido and wanted to keep my number. I already contacted Fido and they had allowed my number to be portaled to Public mobile. However I haven’t received a text for the confirmation. Could you please help me?

Re: Portal In

Handy1 — Mon, 18 Mar 2024 18:06:11 GMT

@Maricris_1 No worries ill private message you the porting team , they can re trigger the port request for you

Re: Portal In

hTideGnow — Mon, 18 Mar 2024 18:06:38 GMT

HI @Maricris_1

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call

Re: Portal In

Maricris_1 — Mon, 18 Mar 2024 21:27:33 GMT

Ok thank you