topic Re: New Point System in Get Support

New Point System

Kg14 — Mon, 18 Mar 2024 17:39:21 GMT

How will the bonus data be added to existing accounts. And will all bonuses such as referral and loyalty no longer exist?

Re: New Point System

hTideGnow — Mon, 18 Mar 2024 17:42:42 GMT

HI @Kg14

data bonus will be added to your account before end of this month, but many has it already. Check your My Account using Incognito/private/secret mode on your browser to confirm

Loyalty rewards will be gond

But Friend referrals rewards stays, but they will be added as points

and you need to collect 15 points first before redeemp for $15 bill credit

Re: New Point System

fixin — Mon, 18 Mar 2024 17:44:23 GMT

@Kg14 - It will automatically get added by March 31st to people who are still on the Legacy Rewards System.

Referral will stay as 1 point per referral.

Loyalty won't exist anymore, now there is just a 10 points for every 12 months you stay with PM that doesn't change overtime.

Re: New Point System

Dunkman — Mon, 18 Mar 2024 17:46:01 GMT

@Kg14

The data bonus will be automatically added to existing legacy accounts. For $15 plan, customers will receive $5 GB. $24/35 30 GB add on and for $29+ account, 240 GB data add on bonus. Some customers already received the data bonus. You will receive a text once the data add on is added. Note: if you change to lower price plan, you will lose the data add on.

Referral rewards will continue, but instead of monthly $, you will get monthly points. Autopay and loyalty rewards will stop after May. You will get 5% back on points each month on plan payments and once a year, you will get 10 points for loyalty on your anniversary sign up date. You will need to manually convert 15 points for $15 bill credit.