topic Re: Calls in Get Support

Calls

AlvisChimangwe — Mon, 18 Mar 2024 20:09:01 GMT

i am unable to receive calls and texts messages since yesterday.

Re: Calls

Handy1 — Mon, 18 Mar 2024 15:27:56 GMT

@AlvisChimangwe Did you just port a number over to PM ? If yes I will send you the porting team number they can re trigger the port request for you

Re: Calls

hTideGnow — Mon, 18 Mar 2024 15:29:18 GMT

HI @AlvisChimangwe

new activation and ported your number?

or you are existing customer? If existing, please use Incognito/private/secret mode on your browser to login My Account to confirm account status. if activate, try to reboot your phone and try "reset all networks"