topic Re: Scheduled Maintenance on March 17 in Get Support

Re: Scheduled Maintenance on March 17

NorthernOnt_Mom — Sun, 17 Mar 2024 18:58:51 GMT

I am trying to reach a customer service agent. It says no agents available try later. When are agents available? I am a bell Customer and looking to move to your service but have questions

Re: Scheduled Maintenance on March 17

NorthernOnt_Mom — Sun, 17 Mar 2024 20:47:50 GMT

This is very frustrating as I can’t find anything out. Plus I can’t reach an agent as none are available. Seems we have a communication issue.

Re: Scheduled Maintenance on March 17

hTideGnow — Sun, 17 Mar 2024 20:50:40 GMT

@NorthernOnt_Mom

you can reach customer support agent here by submitting a ticket using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437