topic Re: can't access to data in Get Support

can't access to data

baby08 — Tue, 04 Jan 2022 20:45:52 GMT

i could not access to my data eventhough i have data plan. try to set up in my phone

as follow the link it still not work. and my phone does not have exact same option as i told this is manual setup for android phone?

 Press Main
- Select Settings
- Select Wireless and Networks
- Select Mobile Networks
- Select Access point Names
- Delete all APN's in this section.
- Press Menu
- Press New APN
- Enter the follow settings one for General Data . The other for MMS

Name: CA - Public Mobile Web
APN: sp.mb.com 
Proxy:
Port:
Username: <blank> 
Password: <blank> 
Server:
MMSC:
MMS Proxy:
MMS Port:
MMS Protocol: WAP 2.0
MCC:  
MNC:  
Authentication Type: PAP 
APN Type: default, supl

PXT Messaging MMS:
Name: CA - Public Mobile MMS
APN: <blank> 
Proxy:
Port:
Username: <blank> 
Password: <blank> 
Server:
MMSC: <blank> 
MMS Proxy:  
MMS Port:   
MMS Protocol: WAP 2.0
MCC:  
MNC:  
Authentication Type: PAP 
APN Type: mms

Re: can't access to data

jheili99 — Thu, 27 Oct 2016 23:55:07 GMT

hi..

Name: Public Mobile

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC:http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: internet+mms

Re: can't access to data

Luddite — Thu, 27 Oct 2016 23:28:38 GMT

@baby08 What is make/model of your phone?

Re: can't access to data

jheili99 — Thu, 27 Oct 2016 23:34:43 GMT

hi..

forgot: also please restart phone after entering APN settings......just to refresh all data....

Re: can't access to data

baby08 — Thu, 27 Oct 2016 23:37:26 GMT

google nexus

Re: can't access to data

baby08 — Thu, 27 Oct 2016 23:38:43 GMT

it is google nexus 4

Re: can't access to data

jheili99 — Thu, 27 Oct 2016 23:40:50 GMT

hi..

yeah the APN settings you posted were wrong ..you have to change them to what i posted and restart phone after you saved new setting... ( you have to delete your old APN first though...

it should be under:

settings-mobile networks-Access Point Names ( APN )

Re: can't access to data

baby08 — Thu, 27 Oct 2016 23:58:53 GMT

thank you guys my phone is working now thanks again.

Re: can't access to data

jheili99 — Fri, 28 Oct 2016 00:03:13 GMT

you are very welcome....please just mark your posting as "solved" ....saves some time for others ...

cheers