topic Re: Add referral code after activation in Get Support

Add referral code after activation

Soapbox — Sun, 17 Mar 2024 21:03:46 GMT

I forgot to add my referral code from my friend during activation. How can I do this now? Thanks.

Re: Add referral code after activation

hTideGnow — Sun, 17 Mar 2024 15:30:40 GMT

hi @Soapbox yes, many people missed the spot to enter that. Support agent can help to add it back, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Add referral code after activation

Dunkman — Sun, 17 Mar 2024 15:31:36 GMT

@Soapbox

You will need to contact customer service agent to apply the code.

Either click on the chat icon on the right corner of the website. Follow prompts to submit a ticket for CSA help. It will usually take a few hours for response.