topic Re: resume activation Error Code: XXX in Get Support

resume activation Error Code: XXX

Sen2024 — Sun, 17 Mar 2024 05:02:28 GMT

When I try to continue my activation, I get the following error, error code: XXX.
Can anyone help me?

hTideGnow — Sun, 17 Mar 2024 01:07:48 GMT

were you using the app to activate the new account? If not, please download the app

or if you were using the app, you might need to uninstall and reinstall the app

if that does not help, you will need CS agent to help out, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1 — Sun, 17 Mar 2024 01:08:54 GMT

@Sen2024 Are you using the app to activate ? You need the app not website . If same issue with app please

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

slusagm — Sun, 17 Mar 2024 01:43:48 GMT

wherey you got that error? I just joined and find the activation went very well using the app.