topic Re: cancel pre-authorized payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/1165235#M810583 <P>Hi it does not allow removing the Credit card info even if you unsubscribe</P> Sat, 16 Mar 2024 19:50:23 GMT MSChaudhry 2024-03-16T19:50:23Z cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935933#M644245 <P>how can I cancel my preauthorized payments?</P> Tue, 17 Jan 2023 16:38:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935933#M644245 aleniko24 2023-01-17T16:38:25Z Re: cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935934#M644246 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/273431">@aleniko24</a>&nbsp;@Sign into your self serve and go to payment tab and disable auto pay&nbsp;</P> Tue, 17 Jan 2023 16:39:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935934#M644246 Handy1 2023-01-17T16:39:02Z Re: cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935935#M644247 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/273431">@aleniko24</a>&nbsp;call 611 from the public mobile device phone that has the SIN card in it and cancel it that way, if you know the 4 digits account pin, that is.</P> Tue, 17 Jan 2023 16:40:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935935#M644247 esjliv 2023-01-17T16:40:29Z Re: cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935938#M644249 <P>Log in and remove tick mark:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yummy_0-1673973722572.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/B8BDB861324CFE8312CA2419CDF3EFB9/responsive_peak/images/image_not_found.png" alt="Yummy_0-1673973722572.png" /></span></P><P>&nbsp;</P> Tue, 17 Jan 2023 16:44:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935938#M644249 Yummy 2023-01-17T16:44:39Z Re: cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935939#M644250 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/273431">@aleniko24</a>&nbsp; &nbsp;you can do it easily yourself, Just login My Account, Payment page, Manage Payment method and you can disable Pre-Authorized payments there</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="https://selfserve.publicmobile.ca/en/account/payment/manage-card-summary" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/70767iF880CA3962177CAE/image-size/medium?v=v2&amp;px=400" role="button" title="E2-Payment-DisableAutopay.jpg" alt="https://selfserve.publicmobile.ca/en/account/payment/manage-card-summary" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">https://selfserve.publicmobile.ca/en/account/payment/manage-card-summary</span></span></P> Tue, 17 Jan 2023 16:44:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/935939#M644250 softech 2023-01-17T16:44:53Z Re: cancel pre-authorized payment https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/1165235#M810583 <P>Hi it does not allow removing the Credit card info even if you unsubscribe</P> Sat, 16 Mar 2024 19:50:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cancel-pre-authorized-payment/m-p/1165235#M810583 MSChaudhry 2024-03-16T19:50:23Z