New sim activation

Martes — Fri, 08 Mar 2024 23:59:47 GMT

I am unable to activate my sim. I am at step 6.need help

Re: New sim activation

hTideGnow — Sat, 09 Mar 2024 00:01:50 GMT

if you tried to activate eSIM, please check the sim manager if a PM eSIM is there and need to be enabled

if not there, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Martes — Sat, 16 Mar 2024 14:02:39 GMT

Cs agent helped to port my number