topic Re: problems with number port in Get Support

problems with number port

kathyconfused — Sat, 16 Mar 2024 05:37:11 GMT

Hi All.

I tried to port my number over from rogers. Customer service at Rogers said that Public mobile did not send the account number or the ported number over to Rogers.. now I can't log into public mobile since I can't get txt 6 digit numbers to verify that the phone works! What do I do now?

Re: problems with number port

Handy1 — Sat, 16 Mar 2024 01:39:41 GMT

@kathyconfused I’ll private message you the porting team number . They can re trigger the port request for you

Re: problems with number port

kathyconfused — Sat, 16 Mar 2024 01:41:38 GMT

ok Thanks please send me the number of the team member

Re: problems with number port

hTideGnow — Sat, 16 Mar 2024 01:41:45 GMT

HI @kathyconfused

PM porting support team can help and reinitiate the request. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call

Re: problems with number port

Handy1 — Sat, 16 Mar 2024 01:42:51 GMT

@kathyconfused Already sent to your community inbox , please check there

or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage