topic Re: Paying outstanding bills & restoring service in Get Support

Paying outstanding bills & restoring service

Noreen_P — Sat, 16 Mar 2024 00:31:56 GMT

I want to pay an outstanding bill but cannot do so because the phone is not in service. So requesting a code will be of no use. Is there any other way to get this bill paid? Help!

Re: Paying outstanding bills & restoring service

HALIMACS — Sat, 16 Mar 2024 00:35:48 GMT

@Noreen_P

What do you mean "outstanding", this place is a pre-paid service.

If you mean you wish to pay for another cycle, to get the 'code', tap "Didn't get the code?" and you should be provided with an e-mail option.

You can also purchase PM Payment Vouchers and get them applied to your account by dialing 611. (yes, it'll work with a suspended account)

Re: Paying outstanding bills & restoring service

abtest — Sat, 16 Mar 2024 00:36:21 GMT

@Noreen_P - keep in mind that if your service was out of service for 90 days, your number is lost, and account will be closed.

Re: Paying outstanding bills & restoring service

Yea123 — Sat, 16 Mar 2024 00:36:44 GMT

You can buy vouchers to pay the outstanding bills

Re: Paying outstanding bills & restoring service

hairbag1 — Sat, 16 Mar 2024 00:36:48 GMT

@Noreen_P

how long has your account been Suspended ? If 90 days or longer, its been deactivated and you'd need a new sim to start a new account.