topic Re: Hot spot in Get Support

Hot spot

1413 — Fri, 15 Mar 2024 18:38:03 GMT

my mobile hot spot on my iphone 8 says to contact public mobile ? I have rebooted my phone, any solution?

Re: Hot spot

Handy1 — Fri, 15 Mar 2024 18:39:06 GMT

@1413

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Hot spot

softech — Fri, 15 Mar 2024 18:43:44 GMT

@1413

PM does not block the use of hotspot. Please check your APN settings

on Iphone:
Check APN, go Settings -> Cellular -> Cellular Data Network -> PERSONAL HOTSPOT / APN -> sp.mb.com , and Leave Username and Password blank.

Re: Hot spot

1413 — Fri, 15 Mar 2024 18:46:34 GMT

No change, any other solution?

Re: Hot spot

softech — Fri, 15 Mar 2024 18:48:54 GMT

@1413 reboot it once more and confirm mobile data works before enabling hotspot

Re: Hot spot

1413 — Sat, 16 Mar 2024 01:52:10 GMT

That worked , thanks!

Re: Hot spot

Jem2 — Thu, 21 Mar 2024 15:34:12 GMT

What worked? I am having the same problem.