topic Re: Roaming data in US is flashing LTE+ then not detecting network in Get Support

Roaming data in US is flashing LTE+ then not detecting network

Mdoto — Fri, 15 Mar 2024 03:51:44 GMT

Just signed up not too long ago to the US data roaming promo plan but it's not working properly in the states. LTE + icon flashes then no data roaming network icon shows.

I have data roaming on and network set to 5g auto connect.

I signed up for this partly due to the roaming capability and so far disappointed.

Re: Roaming data in US is flashing LTE+ then not detecting network

softech — Fri, 15 Mar 2024 03:55:33 GMT

@Mdoto

don't use 5G auto, change to 4G or LTE

also, try manually connect to T-Mobile and AT&T , try both and see which one works better

and of course, enable Roaming mobile data on your phone

Re: Roaming data in US is flashing LTE+ then not detecting network

Mdoto — Fri, 15 Mar 2024 04:05:51 GMT

Thanks @softech will try to switch to 4g/lte to see if that works next time and/or manual. I may have tried before too.

Will report back. Appreciate the prompt response.

Re: Roaming data in US is flashing LTE+ then not detecting network

DennyCrane — Fri, 15 Mar 2024 06:24:28 GMT

AT&T 5G doesn't work, so it's best to leave it on 4G as @softech said. That will likely solve your issue.

Re: Roaming data in US is flashing LTE+ then not detecting network

xtrawest — Fri, 15 Mar 2024 07:31:00 GMT

During my recent visit to the United States, I encountered same issue as the device was displaying a 5G connection, but it was also flashing on AT&T network. This resulted in an unstable connection and intermittent loss of 5G service. To resolve the issue, I manually connected to the T-Mobile network, which successfully established a stable 5G connection throughout my stay.

Re: Roaming data in US is flashing LTE+ then not detecting network

DennyCrane — Fri, 15 Mar 2024 13:42:23 GMT

That will also work, but forcing your phone into 4G is a bit easier and still allows for connections to both AT&T and T-Mobile, depending who has better signal.