topic Re: Promo Plan ($24/4GB) in Get Support

Promo Plan ($24/4GB)

Deepg821 — Thu, 14 Mar 2024 15:09:41 GMT

I want this plan, but it's only for new customers. I'm already a customer. Is there no way I can get it?

Re: Promo Plan ($24/4GB)

BKNS27 — Thu, 14 Mar 2024 15:12:08 GMT

@Deepg821

You can try contacting a CS_Agent on the Chat button and type in Submit a Ticket but no guarantee .

Re: Promo Plan ($24/4GB)

Handy1 — Thu, 14 Mar 2024 15:12:50 GMT

@Deepg821 First try asking support some have verified getting these new activation only plans just by asking . You stand better chance of getting it if your on the $15 plan . Not so much if it’s a downgrade in plan price thou . best of luck

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Promo Plan ($24/4GB)

hairbag1 — Thu, 14 Mar 2024 15:19:02 GMT

@Deepg821

remember... you'll lose the 150 day Bonus Data if you change to a different plan....(if that makes any difference to you)

Re: Promo Plan ($24/4GB)

Atilker — Thu, 14 Mar 2024 15:28:09 GMT

I am in the same boat. Have asked for this plan but was told the one for $34 is a great plan for existing subscribers. Urgh. Let me know if you are able to get it

Re: Promo Plan ($24/4GB)

will13am — Thu, 14 Mar 2024 16:22:18 GMT

@Atilker wrote:
I am in the same boat. Have asked for this plan but was told the one for $34 is a great plan for existing subscribers. Urgh. Let me know if you are able to get it

If you are coming from the $15 plan, begging nicely and being willing to accept an immediate plan change is quite likely to work. I speak from experience. 😁

Re: Promo Plan ($24/4GB)

Mark42 — Thu, 14 Mar 2024 20:26:32 GMT

I've asked for it, but they won't allow it.. only way i figure is to leave and come back... pain! They should try to work harder on retention and helping out their existing customers!