topic Referral in Get Support

Referral

frazman47 — Thu, 14 Mar 2024 14:19:18 GMT

How long does it take for a referral to show up on my account? My sister-in-law switched to Public Mobile two days ago and I don’t see anything.

Re: Referral

Handy1 — Thu, 14 Mar 2024 14:23:18 GMT

@frazman47 .your sister should see then one time $10 credit in her available funds with jn 72 hours after activation . Did you get the cha ching text saying you successfully referred a new friend ? If it’s been more then 3 days have your sister contact support to ensure the code was applied correctly

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral

Dunkman — Thu, 14 Mar 2024 14:25:47 GMT

@frazman47

Are you on the points rewards or legacy rewards?

If on the legacy rewards, you can go to your rewards section and check the last 4 digits of the phone number of friends that you referred.

If on the points system, you actually can't see the list of phone numbers of friends that you referred. You should see extra 1 points referral points on your next payment cycle.

Best way is to see whether your friend receive the $10 within 72 hours. If the new customer did receive the $10, you should receive the friend reward at your next payment date.