topic Re: Can't send pictures through text message in Get Support

Can't send pictures through text message

Alveeto — Wed, 13 Mar 2024 21:13:10 GMT

Hi,

I can't send pictures to two of my contacts through text message.

I have an android phone and noticed this problem about a month ago.

Please rectify.

Re: Can't send pictures through text message

softech — Wed, 13 Mar 2024 21:15:15 GMT

@Alveeto what phone do you have? maybe it is affected by this

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

if you are using a device that released after 2017, generally, you can simply click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

Re: Can't send pictures through text message

Alveeto — Wed, 13 Mar 2024 21:17:57 GMT

One Plus 8 Pro. I'll try the reset.

Re: Can't send pictures through text message

Alveeto — Wed, 13 Mar 2024 21:25:55 GMT

Manually changing the settings for it to work. Thanks.

Re: Can't send pictures through text message

Shubh2023 — Thu, 14 Mar 2024 08:53:26 GMT

Hey, did it work for you? Let us know!

Re: Can't send pictures through text message

CptPlanet — Sat, 16 Mar 2024 15:10:39 GMT

Hello, I also have a OnePlus 8 Pro and have not gotten MMS pictures to work. The bellow APN settings did not work.

Did you manage to fix yours?