topic 240 GB data in Get Support

240 GB data

Lisong — Wed, 13 Mar 2024 16:15:36 GMT

I got text message from PM today, I will get 240GB bonus data for 150 days from March 30. I am current on 5G plan, and it offers unlimited data. I did not get any advantage for this.

If I switch to 4G $24/30day plan, Can I still qualified to get 240GB data for 150 day.

Please advise!

Re: 240 GB data

hTideGnow — Wed, 13 Mar 2024 16:18:11 GMT

hi @Lisong

if you switch up your plan, then yes. But if you switch down the value, then NO, you will loss it

Will I lose my special bonus data if I switch plans?

The bonus data will remain active unless your account becomes inactive, you switch to a plan of lower value or to an incompatible plan.

Re: 240 GB data

Handy1 — Wed, 13 Mar 2024 16:18:40 GMT

@Lisong No you will lose the bonus data to downgrade plans . Also the 4GB $24 plan is only for new activations only . So it’s a double whammy

Re: 240 GB data

Lisong — Wed, 13 Mar 2024 16:20:23 GMT

That is not fair. I am on 5G plan, I do not need this extra data for limited time. I prefer other way to reward us when PM changed their reward system to point.

Re: 240 GB data

hTideGnow — Wed, 13 Mar 2024 16:21:30 GMT

hi @Lisong yes, that is why many thing the bonus data is not useful

Re: 240 GB data

Handy1 — Wed, 13 Mar 2024 16:21:35 GMT

@Lisong PM dosent care about fair , they just want you paying more $ is the bottom line

Re: 240 GB data

Lisong — Wed, 13 Mar 2024 16:26:26 GMT

So that means we (loyalty customer) have no any advantage and only pay more now for this PM switch.

Re: 240 GB data

Handy1 — Wed, 13 Mar 2024 16:29:17 GMT

@Lisong Exactly , you got it . They wanna put the screws to loyal customers like us

while giving new activation only plans to new customers leaving out the loyal customers who helped to build the company

Re: 240 GB data

hTideGnow — Wed, 13 Mar 2024 16:29:17 GMT

hi @Lisong honest, rewards points change is never good for consumers, always worse