topic Re: I do not get a text to confirm my identity when using app or Web in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1161369#M808959 <P>Yes i did. When you attempt a couple of times it works.</P><P>Thank you</P> Tue, 12 Mar 2024 15:26:10 GMT Amin5 2024-03-12T15:26:10Z I do not get a text to confirm my identity when using app or Web https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153526#M805110 <P>When i try to log in via App or Web, it kets me a text is sent to confirm my identity. I do not get the text. I am having a hard time loging in</P><P>&nbsp;</P><P>Amin</P><P>&nbsp;</P> Mon, 04 Mar 2024 21:55:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153526#M805110 Amin5 2024-03-04T21:55:09Z Re: I do not get a text to confirm my identity when using app or Web https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153528#M805112 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/386991">@Amin5</a>&nbsp;</P><P>after a couple of failed attempts to send code via SMS, you should get option to have it sent to your email.</P> Mon, 04 Mar 2024 21:56:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153528#M805112 hairbag1 2024-03-04T21:56:54Z Re: I do not get a text to confirm my identity when using app or Web https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153529#M805113 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/386991">@Amin5</a>&nbsp;did you ask for port in phone number?? are you receivimg inbound calls??&nbsp; I think porting was not done.&nbsp; Call the porting support team and get it sorted first. I have sent the number to your comments inbox&nbsp;</P> Mon, 04 Mar 2024 21:57:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1153529#M805113 hTideGnow 2024-03-04T21:57:26Z Re: I do not get a text to confirm my identity when using app or Web https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1161369#M808959 <P>Yes i did. When you attempt a couple of times it works.</P><P>Thank you</P> Tue, 12 Mar 2024 15:26:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1161369#M808959 Amin5 2024-03-12T15:26:10Z Re: I do not get a text to confirm my identity when using app or Web https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1161370#M808960 <P>Yes it works</P><P>Thank you.</P> Tue, 12 Mar 2024 15:26:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-do-not-get-a-text-to-confirm-my-identity-when-using-app-or-Web/m-p/1161370#M808960 Amin5 2024-03-12T15:26:37Z