topic Re: CCTS Complaints in Get Support

CCTS Complaints

Kydd — Tue, 12 Mar 2024 05:41:50 GMT

Just saw this in my google now feed . I'm fairly new the changes doesn't affect me . Can I still file a complaint?

Re: CCTS Complaints

Sansan — Tue, 12 Mar 2024 05:48:55 GMT

If you feel that you are negatively impacted you may. Or you are in support of a family member or friends that are.

Re: CCTS Complaints

Ethan_ — Tue, 12 Mar 2024 05:49:51 GMT

Not 100% sure, but this may help

https://www.ccts-cprst.ca/for-consumers/complaints/complaints-process-explained/

I recommend that you review the CCTS website or contact them directly for guidance on whether your specific situation qualifies for a complaint.

Re: CCTS Complaints

makkahn28 — Tue, 12 Mar 2024 10:08:47 GMT

I have submitted a CCRT Complaint, Public Requires Reminding that We PM Clients want an Fair and Equal Playing field, and that their Points rewards and the 240 GB Data gift with 150 Day expiry is Not Very Funny and that we take this personally

Having to state what and How I fel, as I also have to pay my Mom's and Uncle's Bills here too

Re: CCTS Complaints

DDM69 — Tue, 12 Mar 2024 10:39:08 GMT

Let us know what the resolution is. Thanks

Re: CCTS Complaints

DDM69 — Tue, 12 Mar 2024 10:41:13 GMT

Let us know what comes of this. Thanks

Re: CCTS Complaints

Phil_Adelphus — Tue, 12 Mar 2024 11:28:18 GMT

@makkahn28 We PM Clients want an Fair and Equal Playing field

Being Devil's Advocate, isn't that what PM is doing by putting us all on the same, and therefore equal, points system?

Re: CCTS Complaints

makkahn28 — Tue, 12 Mar 2024 11:30:54 GMT

The Points system Rewards, Not quite Equal, and the way it was set, obtuse

Re: CCTS Complaints

computergeek541 — Tue, 12 Mar 2024 13:23:09 GMT

Inappropriate content removed

Re: CCTS Complaints

ON4EKE_ — Tue, 02 Apr 2024 15:04:57 GMT

I manage accounts for a few seniors. Would CCTS accept complaints if I filed on their behalf? Or would I have to create a new forum ID for each of them and send individual messages to CS agents before filing complaints with CCTS?