topic Changing Plans in Get Support

Changing Plans

Deltapi — Tue, 12 Mar 2024 02:54:39 GMT

I just purchased $34 plan Canada wide 2 days ago, but I want to upgrade to Canada-US $40, since i will be going to USA next month. If I "change on renewal" will my plan change at the end of this 1st months cycle OR after 90 days.

Thanks in advance.

Re: Changing Plans

fixin — Tue, 12 Mar 2024 02:57:20 GMT

@Deltapi - At the end of the cycle it will change.

Re: Changing Plans

Sansan — Tue, 12 Mar 2024 02:58:10 GMT

@Deltapi if you change on Renewal, your plan will kick in after the end of 30 days. There is no 90 for these 2 options.

Re: Changing Plans

Deltapi — Tue, 12 Mar 2024 02:58:18 GMT

at the end of the 1st month cycle? Thanks! @fixin

Re: Changing Plans

DennyCrane — Tue, 12 Mar 2024 03:30:20 GMT

Depends on your cycle. Login to your account and it will tell you when the next renewal is. If you subscribed to a 90 day plan, it won't renew into the new plan for 90 days minus time elapsed. But as mentioned, the $34 plan didn't have a 90 day option, so it should be 30 days.

Re: Changing Plans

Phil_Adelphus — Tue, 12 Mar 2024 11:53:42 GMT

@Deltapi How much were you charged for your plan? I seem to recall a couple of people mentioning a 90 day option that wasn't advertised appearing when they selected that plan. If you were charged $34 plus tax you are on 30 days, if you were charged $102 plus tax you are on a 90 day plan.