topic Re: After Activation in Get Support

After Activation

frazman47 — Tue, 12 Mar 2024 01:03:14 GMT

do I have to call my former company to cancel? Or is it done already with transferring my phone number?

Re: After Activation

Handy1 — Tue, 12 Mar 2024 01:06:25 GMT

@frazman47 Once you successfully port your number to a new carrier it will automatically close your old carriers account . So no you don’t need to call them.

Re: After Activation

fixin — Tue, 12 Mar 2024 01:06:37 GMT

@frazman47 - If your old SIM card doesn't work anymore then yes, your account from your old provider is closed (Unless you have multiple lines, then the number that your ported to PM is closed.)

Re: After Activation

kcorscadden — Tue, 12 Mar 2024 01:39:41 GMT

As soon as you respond back to the text from your old provider with a YES, that's basically it. It might take a few hrs to fully complete the port, but once you send that YES, and aside from paying off whatever remaining balance you have to pay, that account is done and closed.