topic Re: Someone knows about new rewards program, which probably I do not want to move? in Get Support

Someone knows about new rewards program, which probably I do not want to move?

yen — Mon, 11 Mar 2024 01:27:44 GMT

Morning!

Can someone tell me more info about the new rewards program? I like the one I have and I dont wanna make changes, they are offering some extra data which I dont need. I have enough and this offer is not worthy for me.

Re: Someone knows about new rewards program, which probably I do not want to move?

Handy1 — Sun, 10 Mar 2024 15:05:44 GMT

@yen they are taking away the loyalty rewards $5 every 30 days and trying to replace it with $10 in points once a year . So they are robbing you and trying to convince you this is better and has more flexibility for you . If you do t have any friend referrals . Then now is good time to look else where for better deals

Re: Someone knows about new rewards program, which probably I do not want to move?

dwh1 — Sun, 10 Mar 2024 15:16:39 GMT

@yen This is literally an offer you cannot refuse Your only option if you don’t like it is to go to another carrier.

Re: Someone knows about new rewards program, which probably I do not want to move?

hairbag1 — Sun, 10 Mar 2024 15:18:38 GMT

@yen

as of upcoming May, all new AND old PM account will no longer get Rewards but we'll all be reduced to Points instead. There is no choice about it. Once we've accumulated enough Points in our account, we have to go in to that account to apply the Points to next renewals. Here's a link to explain how Points are applied to our accounts...

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Re: Someone knows about new rewards program, which probably I do not want to move?

yen — Sun, 10 Mar 2024 23:09:54 GMT

Where is the "no like" option?

Re: Someone knows about new rewards program, which probably I do not want to move?

yen — Sun, 10 Mar 2024 23:10:27 GMT

Time to start looking then...

Thanks for replying

Re: Someone knows about new rewards program, which probably I do not want to move?

yen — Sun, 10 Mar 2024 23:14:11 GMT

10$ once a year it is nothing.... I have been with this company for 10 years. The fair thing to do should be to keep old accounts as they are now. Changes should be applied just to new accounts, so sad to be treated this way! very disappointing!

Re: Someone knows about new rewards program, which probably I do not want to move?

Denmarker — Mon, 11 Mar 2024 23:35:11 GMT

Very unfortunately, it is not optional any more. Just received their message. They are moving every body to the "point program". For sure I will start looking around something else.