payment transfer

EvaBela — Mon, 11 Mar 2024 16:56:36 GMT

hi, my payment was completed yesterday for upcoming month, but i need to change my plan today, how can i make a money transfer from the yesterday unused payment for the new plan? thank you.

Re: payment transfer

hTideGnow — Mon, 11 Mar 2024 16:57:48 GMT

Hi @EvaBela

PM is prepaid provider and usually do not provider refund, so request like that can be tricky

but because it is only one day, maybe support agent can help. please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: payment transfer in Get Support

payment transfer

Re: payment transfer