topic Re: Update email in Get Support

Update email

Mikee2 — Tue, 12 Mar 2024 07:16:34 GMT

Mikee2 — Mon, 11 Mar 2024 14:25:46 GMT

Handy1 — Mon, 11 Mar 2024 14:26:06 GMT

@Mikee2 You can update the email in your account . Profile page tap the manage ever safe at the top of page . And put the new email you want in

Dunkman — Mon, 11 Mar 2024 14:26:38 GMT

Are you able to login into your self service account?

If you are able, go to your profile and edit the email via Eversafe tab.

hTideGnow — Mon, 11 Mar 2024 14:27:42 GMT

try to login with the same email address , if you can , then go to Profile, Manage EverSafe id and you canupdate the email address there

if not, then support agent will help. please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

DDM69 — Mon, 11 Mar 2024 17:23:11 GMT