https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159520#M808060 <P>I switched to pm last week but have been having a ton of data issues. Tried resetting the network and new APN settings already.</P><P>Basically the data will work fine and then if I leave my phone and come back to it after like 15 to 20 mins, it will still have full signal but I won't have any connection. Only way to fix it is to airplane mode on/off.</P><P>I submitted a ticket already but they told me nothing was wrong/device compatibility but I have an North American S23 Ultra.</P> Sun, 10 Mar 2024 18:53:45 GMT McSlickster27 2024-03-10T18:53:45Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159520#M808060 <P>I switched to pm last week but have been having a ton of data issues. Tried resetting the network and new APN settings already.</P><P>Basically the data will work fine and then if I leave my phone and come back to it after like 15 to 20 mins, it will still have full signal but I won't have any connection. Only way to fix it is to airplane mode on/off.</P><P>I submitted a ticket already but they told me nothing was wrong/device compatibility but I have an North American S23 Ultra.</P> Sun, 10 Mar 2024 18:53:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159520#M808060 McSlickster27 2024-03-10T18:53:45Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159542#M808074 <P>I have a S23+ I kinda have the same issue customer support and they said they refreshed my network, they also sudgested to change the network selection to only telus instead of automaticly I still have to turn on and off airplane mode to force my phone to reconnect to the network sometimes but its been better with the network reset&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240310_150239_Samsung Internet.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/115457iAB708B4A2015E238/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20240310_150239_Samsung Internet.jpg" alt="Screenshot_20240310_150239_Samsung Internet.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240310_145720_Samsung Internet.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/115456iFC6DB63444F07686/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20240310_145720_Samsung Internet.jpg" alt="Screenshot_20240310_145720_Samsung Internet.jpg" /></span></P><P> </P> Sun, 10 Mar 2024 19:03:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159542#M808074 OlivierR 2024-03-10T19:03:15Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159543#M808075 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/385360">@McSlickster27</a>&nbsp;</P><P>did you try your sim in another phone?</P><P>iphone? android?</P><P>&nbsp;</P> Sun, 10 Mar 2024 19:01:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Anyone-having-data-issues/m-p/1159543#M808075 hTideGnow 2024-03-10T19:01:10Z