topic Re: New promotion in Get Support

New promotion

MayanksMayank — Sun, 10 Mar 2024 18:01:12 GMT

Hi i am on fido… was looking for 29 cad us Canada offer. With free sim e sim

Re: New promotion

hTideGnow — Sun, 10 Mar 2024 18:04:09 GMT

HI @MayanksMayank

make sure your Fido account is still active. Get the fido account number.

Then download Public Mobile app and start the activation via the app

Re: New promotion

Dunkman — Sun, 10 Mar 2024 18:04:56 GMT

@MayanksMayank

That plan is not available with Public mobile.

The closest is $29 plan for 20 GB LTE data (no US roaming)

https://subscribe.publicmobile.ca/en/ab/activation/plans/20GB-4Gspeed5

eSIM is free presently.

The lowest US-Canada plans is $40

https://subscribe.publicmobile.ca/en/ab/activation/plans/75GB-5Gspeed6

Re: New promotion

OlivierR — Sun, 10 Mar 2024 18:05:31 GMT

If you want to join all is done online with a esim the activation is pretty easy! You have to follow the steps given and download the app shouldnt take more then 15 minutes and 1 or 3 hours for the transfer to be complete If you need more assistance with it you can post here or contact customer support by sending a ticket using the bot

Re: New promotion

BKNS27 — Sun, 10 Mar 2024 18:05:43 GMT

@MayanksMayank

Just download the PM app and subscribe and port your number over to PM.

Here are the steps to port over:

The steps must be followed in exact order if you are porting your number over to PM:

Make sure your old SIM is active so don’t cancel serviced with them.
Purchase a PM SIM from Amazon ($4.99), Canadian Cell Supplies ($6.99) or pick one up from Telus/Koodo store ($10.00) or free eSIM from Public (only if your phone is eSIM compatible so check).
Download the PM app on your phone to activate the SIM. Use the old account number and not the IMEI to avoid issues. Complete to step 6. Note that your previous service is prepaid…you will need to pick a temporary number and contact the CS_Agent to complete the porting of your old number.
Keep the old SIM in your phone and wait for the text from old carrier and confirm with YES you are porting over to PM within 90 minute window once you get the text.
Keep the old SIM in your phone until porting process is completed because the old SIM will continue to work for about 2 hours.
Power off the phone once porting is completed then switch to PM SIM and power on your phone.

If all steps are followed, there could be provisional/backend issue with the SIM so contact a CS_Agent to fix at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437