topic Re: Transfer eSIM to new phone. in Get Support

Transfer eSIM to new phone.

JCDean — Sun, 10 Mar 2024 15:19:01 GMT

I am buying a new iPhone to replace my current phone. Can I just transfer the eSIM to the new phone while I’m transferring my data?

Re: Transfer eSIM to new phone.

hairbag1 — Sun, 10 Mar 2024 15:20:46 GMT

@JCDean

nope...you now need to use that new phone to download a new esim. Alternative is to just use a hard sim.

Re: Transfer eSIM to new phone.

Dunkman — Sun, 10 Mar 2024 15:21:03 GMT

@JCDean

Unfortunately, no. You will need to login into your PM app on your new phone. Then purchase a new ESIM card for $5. Unable to transfer eSIM between phones at the present time.

https://www.publicmobile.ca/en/ab/get-help/articles/esim-faqs

Re: Transfer eSIM to new phone.

hTideGnow — Sun, 10 Mar 2024 15:22:33 GMT

hi @JCDean this is the problem for eSIM, you need to pay for a new one every time you switch phone.

finstall PM app on your phone, login and buy eSIM there from the Subscription & Add-ons page