topic Poor signal in Get Support

Poor signal

michael-wei2024 — Sun, 10 Mar 2024 03:22:38 GMT

For the past three. months I am getting very poor signals on my iPhone 8 Plus, only one bar. Sometimes the other party can't hear my voice at all. Why is this happening?

Re: Poor signal

softech — Sun, 10 Mar 2024 03:33:59 GMT

@michael-wei2024

it could be a problem with the VoLTE. I doubt you can do that, but check the network mode and see if you can change it to 3G and test some calls and see if it is any better

Try your sim card in another phone if possible This can force a sim reprovision, it might or might not help, try it

Re: Poor signal

DDM69 — Sun, 10 Mar 2024 03:48:59 GMT

Have you tried to reboot your phone?

Re: Poor signal

michael-wei2024 — Sun, 10 Mar 2024 22:11:53 GMT

I did reboot but same poor signal with one bar.

Re: Poor signal

michael-wei2024 — Sun, 10 Mar 2024 22:15:32 GMT

Hi, there is no way I can change it to 3G, I can't it anywhere in network setting.

Re: Poor signal

michael-wei2024 — Sun, 17 Mar 2024 21:56:58 GMT

Still only have one bar.

Re: Poor signal

michael-wei2024 — Sun, 17 Mar 2024 21:58:04 GMT

Rogers seem to have much signal here. Has Telus downgraded their network?