topic Re: I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phon in Get Support

I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phone?

Kubis — Sun, 10 Mar 2024 04:08:01 GMT

I bought a Nomad eSim card for a trip to Europe in April'24.

What do I need to do do to prepare my Public Mobile phone to work AOK with the eSim card? Do I need to unlock it or anything else?

Thanks, Mark

Re: I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phon

will13am — Sun, 10 Mar 2024 02:54:25 GMT

@Kubis , if you purchased the phone from Public Mobile when they were selling preowned phones, you will find that it comes unlocked. There is no impediments to using it on any other service. The provider should have instructions on how to use their service.

Re: I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phon

softech — Sun, 10 Mar 2024 02:55:50 GMT

@Kubis

where you got the phone from? if it is a CPO phone you got from PM, generally it is unlocked

if you have a PM physical sim card, easiest check is to try a sim card from a non-Telus family provider (like Rogers, Bell, Virgin, Freedom). Remove the PM sim card and replace with that other sim card, power up. If no error about PUK code, you are good, the phone is unlocked

Re: I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phon

fixin — Sun, 10 Mar 2024 03:01:51 GMT

@Kubis - If you have an iPhone and want to receive calls that are made to the PM #, use a VoIP provider like TextNow & get a free # to make calls with. Then turn to Settings > Phone > Call Forwarding then type in the phone number that the app says and it'll work! Make sure that when you are back in Canada to disable the feature to stop the redirect of the incoming calls.

Re: I bought a Nomad eSim card for Europe -- what do I need to do to prepare my Public Mobile phon

Brianna182 — Sun, 10 Mar 2024 04:04:55 GMT

All phones sold in Canada are unlocked and have been for many years, unless your phone is very old it shouldn't be an issue unless you bought it from a different country. Either way you should test it with someone else's sim just to be sure.

Your public mobile sim card won't have anything to do with your travel card. If you have a physical sim I would recommend disabling it to save battery life since it won't work in Europe, if you have a PM esim you'll have to disable it, I think most phones only allow one esim to be active at a time (I could be wrong but that's how my phone is). Just make sure you don't delete the PM esim, just turn it off then turn it back on when you're home.