topic Re: Will PM gift old reward customers meaningfully? in Get Support

Will PM gift old reward customers meaningfully?

Y4J259 — Sat, 09 Mar 2024 20:08:28 GMT

PM need to make this right. If they're upping old rewards customers monthly fees by $7, they should offer a meaningful gift.

My suggestion would be that those on $34 plans get $29 offers (same plan). Those on $15 plans get it for $10 etc.

Re: Will PM gift old reward customers meaningfully?

hTideGnow — Sat, 09 Mar 2024 20:14:54 GMT

hi @Y4J259 it is what it is. Someone said that, changes rewards system is always not to customer's favour

Re: Will PM gift old reward customers meaningfully?

Yummy — Sat, 09 Mar 2024 20:16:22 GMT

Way too complicated...

PM should give 1 point for each month you were customer. That will be fair to somehow compensate price increase. And then you chose if you want to stay or change plan.

Re: Will PM gift old reward customers meaningfully?

HALIMACS — Sat, 09 Mar 2024 20:18:17 GMT

Why throw your hands in the air @hTideGnow ?

I do whole-heartedly agree @Y4J259 that offering large data bucket to those on large data plans, and unlimited following, is extremely short-sighted and almost worthless.

With that, I feel they should at LEAST come up with something more relevant/meaningful.

Re: Will PM gift old reward customers meaningfully?

geopublic — Sat, 09 Mar 2024 20:20:15 GMT

Turn on Global WiFi calling as gift

Re: Will PM gift old reward customers meaningfully?

hTideGnow — Sat, 09 Mar 2024 20:22:52 GMT

hi @geopublic no tier 3 carrier has this feature..lol

Re: Will PM gift old reward customers meaningfully?

geopublic — Sat, 09 Mar 2024 20:28:54 GMT

If Freedom can offer it so can PM...That is if they want to compete.

Re: Will PM gift old reward customers meaningfully?

Sansan — Sat, 09 Mar 2024 20:37:27 GMT

Alright, alright, I see it., I agree 👍🏻 wholeheartedly.

But if they do that, they're not gaining anything and the whole point of why they're doing this is to save Public Mobile's bottom line.

Re: Will PM gift old reward customers meaningfully?

Jackie_kelleher — Sun, 10 Mar 2024 15:51:40 GMT

I agree