Payment

1211 — Sat, 09 Mar 2024 15:42:06 GMT

I cannot update my credit card information, I do not know my acct email or password

Re: Payment

softech — Sat, 09 Mar 2024 15:44:32 GMT

@1211 there is the forgot login and forgot password links on the login page, try that first

if still unable to login, please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Payment

hairbag1 — Sat, 09 Mar 2024 15:45:01 GMT

@1211

get to Shell gas, Walmart or London Drug...buy payment vouchers, then dial 611 to add those to your PM acct. ...DONE !

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Payment

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Re: Payment