topic Re: Getting friend's new account sign up bonus and apply my share code in Get Support

Getting friend's new account sign up bonus and apply my share code

Hoffer1 — Sat, 09 Mar 2024 01:29:14 GMT

Hi, I just signed up a friend to Public Mobile and transferred over his number. Everything went smoothly except at no point in the process did I see a place to put in my Share Code so he would get the $10 signing bonus and I would get the referred credit. Can this be done now?

Re: Getting friend's new account sign up bonus and apply my share code

Brianna182 — Sat, 09 Mar 2024 01:31:14 GMT

There should have been a spot but it's easy to miss. I believe you can have your friend message customer service through the chat bot and ask them to apply it

Re: Getting friend's new account sign up bonus and apply my share code

BKNS27 — Sat, 09 Mar 2024 01:35:26 GMT

@Hoffer1

If you missed adding your referral code so he can get a 1 time $10 credit and you will receive 1 point/month.

Just click on the Chatbot and type in Submit a Ticket and explain this to them.

Re: Getting friend's new account sign up bonus and apply my share code

Neil11 — Sat, 09 Mar 2024 01:39:02 GMT

Had a similar issue when I signed up on Sunday. You can private message a CS agent and they will help you with ur issue via email responses. You get an email notification when they respond. My agent was very helpful and replied quickly.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Getting friend's new account sign up bonus and apply my share code

Hoffer1 — Sat, 09 Mar 2024 01:48:49 GMT

Thanks I have tried sending the request to the link you gave. See what happens.

Re: Getting friend's new account sign up bonus and apply my share code

Neil11 — Sat, 09 Mar 2024 06:43:52 GMT

CS agents seem to be busier this but should respond within 24 hours.