topic No sim Card in Get Support

No sim Card

Karen9555 — Sat, 09 Mar 2024 00:23:14 GMT

I've haven't received my sim card and it has been 10 days

Re: No sim Card

Handy1 — Sat, 09 Mar 2024 00:24:17 GMT

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly while your already here and logged in the community you can send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No sim Card

Karen9555 — Sat, 09 Mar 2024 00:25:57 GMT

My husband received his today, but mine never came

Re: No sim Card

BKNS27 — Sat, 09 Mar 2024 01:45:08 GMT

@Karen9555

Was both ordered at the same time?

It is 10 working days to 15 working days.

Re: No sim Card

Karen9555 — Sat, 09 Mar 2024 01:50:22 GMT

Yes, but two different accounts

Re: No sim Card

BKNS27 — Sat, 09 Mar 2024 02:17:34 GMT

@Karen9555

That is weird if both are ordered at the same time but hope Canada Post will have it delivered soon.