topic Re: Long distance add on in Get Support

Long distance add on

cidkramer — Tue, 04 Jan 2022 20:44:49 GMT

Hi, I'm porting out to koodo and I've barely touched my long distance add on. I would like to get this fully or partially credited back to me.

Re: Long distance add on

matbasm — Sat, 17 Mar 2018 17:32:53 GMT

@cidkramer, Unfortuantely, with a prepaid service like Public mobile, you won't be able to get a refund from PM for unused services. You're best bet is to ask Koodo to cover it, but if you are taking a special offer, this scenario is probably already calculated into the offer.

Re: Long distance add on

will13am — Sat, 17 Mar 2018 18:41:49 GMT

@cidkramer, the $100 bill credit that comes with the migration package is intended to cover all financial losses due to stranded usage. If you want to migrate, suck it up, don't let $15 get in the way.