topic I loss connection in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157279#M807029 <P>I upgraded my subscription, then I lost my connection and my phone unable to do any call</P><P>error 7b1</P> Fri, 08 Mar 2024 16:59:48 GMT Hoja 2024-03-08T16:59:48Z I loss connection https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157279#M807029 <P>I upgraded my subscription, then I lost my connection and my phone unable to do any call</P><P>error 7b1</P> Fri, 08 Mar 2024 16:59:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157279#M807029 Hoja 2024-03-08T16:59:48Z Re: I loss connection https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157290#M807033 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/391655">@Hoja</a>&nbsp; Have you tried to reboot the phone ? Can you test the SIM card in another phone to test ?</P> Fri, 08 Mar 2024 17:05:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157290#M807033 Handy1 2024-03-08T17:05:41Z Re: I loss connection https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157295#M807035 <P>It’s working now</P> Fri, 08 Mar 2024 17:10:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157295#M807035 Hoja 2024-03-08T17:10:02Z Re: I loss connection https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157299#M807036 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/391655">@Hoja</a>&nbsp; Excellent hoppy to hear it <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 08 Mar 2024 17:13:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-loss-connection/m-p/1157299#M807036 Handy1 2024-03-08T17:13:02Z