topic Re: Plan in Get Support

Plan

Ghazall — Fri, 08 Mar 2024 00:14:36 GMT

I had the Black Friday plan and did not change it( 20GB at 4G Speed, 30-day plan, $20 off(paying 35$ instead of 55$))

but for February, 55$ is deducted!! Do you know why? What should i do? Tx

Re: Plan

OlivierR — Fri, 08 Mar 2024 00:21:02 GMT

You can check your paiment history its under subcription and add on in your account. There's curently a 50GB at 5g unlimited data avaible if you are looking for a better plan

Re: Plan

Ghazall — Fri, 08 Mar 2024 00:32:35 GMT

Thanks but i was wondering why it is canceled? Can it be canceled without a notice? What happened?

Re: Plan

OlivierR — Fri, 08 Mar 2024 00:36:59 GMT

It shouldnt cancel itself, you can try to contact the customer support and see what happen and maybe get a credit for it you can contact them by sending a private message here https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437