topic Public Mobile Disconnected LTE in Get Support

Public Mobile Disconnected LTE

KingofAwsome — Fri, 08 Mar 2024 00:16:16 GMT

Hello,

I received a pop up message on my phone saying Public Mobile Disconnected LTE. Why is this? Should I be concerned?

King

Re: Public Mobile Disconnected LTE

Sansan — Fri, 08 Mar 2024 00:23:21 GMT

@KingofAwsome seems you are not the only one. Should you be concerned, not sure yet. Don't know what's going on.

Re: Public Mobile Disconnected LTE

Courtcrook — Fri, 08 Mar 2024 00:23:24 GMT

Same thing happened to me and my calls only work once and awhile

Re: Public Mobile Disconnected LTE

Keithm0000 — Fri, 08 Mar 2024 00:51:25 GMT

I got the pop up too, nothing worked immediately after but I’m able to use data still, so I’m happy about that. However when I make phone calls my phone jumps to 3G but still connects and makes The call and then jumps back to 5G when call is over!
seems to be an issue in their end.

Re: Public Mobile Disconnected LTE

Wellersbayview — Fri, 08 Mar 2024 12:10:45 GMT

My 'solution' (after a few hours of the annoying message but still having service) was to power-down/up my phone. Everything back to normal. iPhone here so it may have been related to the iOS update this week or maybe Telus was doing maintenance.