topic Re: LTE in Get Support

LTE

Jive — Thu, 07 Mar 2024 23:21:44 GMT

Hi I received a message from public mobile that said public mobile turned off my LTE. Is my LTE going to be turned off?

Re: LTE

Sansan — Thu, 07 Mar 2024 23:26:29 GMT

@Jive Seems like a lot of people are getting that same message. Hang tight for a bit and see. It could be an outage with public mobile's end.

Re: LTE

fixin — Thu, 07 Mar 2024 23:30:18 GMT

Actually, don't turn off your PM eSIM / turning off your phone or disabling public mobile SIM card in any way. It now drops to 3G.

Gonna try contacting CS_Agent.

Re: LTE

YYZ342 — Fri, 08 Mar 2024 00:09:44 GMT

Got the same message about an hour ago. iPhone 14 Pro Max, iOS 17.3.1. 5G plan.Just switched to PM a week ago.

Seems Kodoo customers had this same issue as well, about a month ago. Was on the carrier side.

Re: LTE

Keithm0000 — Fri, 08 Mar 2024 00:45:51 GMT

I too got the pop up! I had actually just restarted my phone due to an issue with my music app! Phone and data Didn’t work at all for a bit but things seem to be stable again!

Re: LTE

Lorihogan — Fri, 08 Mar 2024 01:03:03 GMT

I also got this message tonight and so did my mom. Let us know if something worked for you.