topic Data in Get Support

Data

smith4795 — Tue, 04 Jan 2022 10:04:18 GMT

Will the plan stop me using data if I have used all the allowable on my plan or I be charged once I exceed the limit. I do get a text telling me I am at 75%. Will a text be sent if I am at 100% ?

Thanks. Valerie

Re: Data

XionBunny — Thu, 02 Dec 2021 14:50:37 GMT

@smith4795 wrote:
Will the plan stop me using data if I have used all the allowable on my plan or I be charged once I exceed the limit. I do get a text telling me I am at 75%. Will a text be sent if I am at 100% ?

Thanks. Valerie

Its a hard cut off when your data is used up, no overages

Re: Data

softech — Thu, 02 Dec 2021 14:57:45 GMT

@smith4795 Yes, PM is prepaid service, you have to pay first to enjoy the service. No surprise billing.

So,if your data reached the monthly limit, it will start using your pre-purchased data add-on or promotion data (like the recent Holiday 2GB one time bonus), if you have any.

When they all used up, then it will stop until you buy new add-on or your next cycle starts

Re: Data

pkaraa — Thu, 02 Dec 2021 15:46:29 GMT

The data apps will stop working including browsers. There is no automatic update at PM.

So you wont get surprise in the bill.

You should have or will get a text for the current promo which needs to be replied with 'YES' and you ll get (Onetime) 2GB more and it ll be there until used up.