topic Re: No 5 g network in Get Support

No 5 g network

Jerrica — Wed, 06 Mar 2024 23:14:03 GMT

I just got my sim card activated today, which is supposed to be 5g capable.... however I got to my network settings and there isn't even an adoption for 5g!

Only lte.

What gives?

Re: No 5 g network

softech — Wed, 06 Mar 2024 21:38:16 GMT

@Jerrica what phone do you have? S20??

Re: No 5 g network

BKNS27 — Wed, 06 Mar 2024 21:56:47 GMT

@Jerrica

Did you check your phone to see if it is 5G compatible?

Re: No 5 g network

fixin — Wed, 06 Mar 2024 23:09:19 GMT

@Jerrica - LTE works about the same speed as 5G (Some TELUS Customers get 500MBPS down on LTE) so you will most likely get upwards of 250mbps of speed.

Plus it is more energy efficient on your phone since it doesn't have to be connected to 5G & LTE at the same time & since PM is VoLTE compatible.

Re: No 5 g network

Jerrica — Thu, 07 Mar 2024 21:27:26 GMT

Yes. S0 fe 5g (apparently)

Re: No 5 g network

Jerrica — Thu, 07 Mar 2024 21:28:19 GMT

Well, it *should be* but doesn't have it in the network settings.

I say should, because my spouse has the exact same phone as me (we bought at the same time) and can get 5g

Re: No 5 g network

Jerrica — Thu, 07 Mar 2024 21:28:45 GMT

It would just be nice to be able to have what the sim card said it did.