topic Switching from old public rewards program in Get Support

Switching from old public rewards program

Saintly92 — Wed, 06 Mar 2024 20:15:50 GMT

On the app it says I will get 1 point for each month that I have been with public mobile, but in the new communication it says the welcome reward is only 5 points. Was this previous benefit removed?

Re: Switching from old public rewards program

hTideGnow — Wed, 06 Mar 2024 20:21:38 GMT

HI @Saintly92

sorry, it's gone. An Oracle confirmed that PM just stopped it this week.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Program/m-p/1154979/highlight/true#M63354

Re: Switching from old public rewards program

Dunkman — Wed, 06 Mar 2024 20:21:34 GMT

@Saintly92

Unfortunately, Public mobile has removed the one time loyalty points bonus (one point for each month with PM).

It was removed after the recent platform upgrade on March 5.