not receiving 4gb

52-safety — Wed, 06 Mar 2024 19:05:46 GMT

I have not been getting 4 gb as per my contract.

I have only been getting 2gb

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Re: not receiving 4gb

hTideGnow — Wed, 06 Mar 2024 19:07:10 GMT

what plan do you have ? $24-4GB?

you can check with PM agent.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437