topic Downloading Pictures in Get Support

Downloading Pictures

mapmaniac — Thu, 07 Mar 2024 00:48:14 GMT

I have not been able to download images on my phone.

I bumped up my data to 100GB

Re: Downloading Pictures

Phil_Adelphus — Wed, 06 Mar 2024 16:06:51 GMT

@mapmaniac Do you mean pictures in MMS messages?

Re: Downloading Pictures

AK32 — Wed, 06 Mar 2024 17:22:34 GMT

What OS is your phone on? There are some minimum requirements from PM to receive pictures and group messaging. Here's a link with more info and the specific devices/operating system requirements.

https://www.publicmobile.ca/en/on/get-help/articles/picture-messaging-updates