topic Re: Entered wrong phone number in Get Support

Entered wrong phone number

cranbran1 — Tue, 05 Mar 2024 21:50:14 GMT

I accidentally entered the wrong phone number upon activation and want to change it to the correct one.

Re: Entered wrong phone number

BKNS27 — Tue, 05 Mar 2024 21:38:19 GMT

@cranbran1

Just login to your account and change it there or DM an CS_Agent to help you login and change.

Click on your avatar>Messages or type in Submit Ticket on Chatbot.

Re: Entered wrong phone number

computergeek541 — Tue, 05 Mar 2024 21:54:42 GMT

@cranbran1 wrote:
I accidentally entered the wrong phone number upon activation and want to change it to the correct one.

Is the a phone number that was typed in for the purposes of secondary contact information in your Public Mobile profile or is this a case of the wrong phone nubmer being requested to be transferred in from another carrier?

Re: Entered wrong phone number

cranbran1 — Tue, 05 Mar 2024 22:43:01 GMT

I believe it is the wrong phone numberI requested to be transferred from my other carrier.

Re: Entered wrong phone number

computergeek541 — Wed, 06 Mar 2024 07:04:28 GMT

Phone number

cranbran1 — Fri, 08 Mar 2024 00:46:36 GMT

First of all thank you to those who tried to help. My problem is I need my correct phone number to be able to do anything on PM. Without this phone number I can’t get past the “sign in” page.

Re: Phone number

softech — Fri, 08 Mar 2024 00:57:49 GMT

@cranbran1

try to get the code from email

On the screen it is expecting you to enter the code, click Didn't get the code? or Resend code and then choose Send email