https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154497#M805709 <P>What type of phone do you have? There was a news announcement regarding older phones and updating the Apn settings.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240302_220340_Samsung Internet.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/3136E1BA717DBB9068A53465DBB27D56/responsive_peak/images/image_not_found.png" alt="Screenshot_20240302_220340_Samsung Internet.jpg" /></span></P><P> </P> Wed, 06 Mar 2024 00:08:09 GMT Sansan 2024-03-06T00:08:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154489#M805705 <P><SPAN>I can receive txt message, but when receiving pictures, it always says, failed to download messages. Why?&nbsp;</SPAN></P> Wed, 06 Mar 2024 00:02:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154489#M805705 Pingzh 2024-03-06T00:02:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154497#M805709 <P>What type of phone do you have? There was a news announcement regarding older phones and updating the Apn settings.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240302_220340_Samsung Internet.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/3136E1BA717DBB9068A53465DBB27D56/responsive_peak/images/image_not_found.png" alt="Screenshot_20240302_220340_Samsung Internet.jpg" /></span></P><P> </P> Wed, 06 Mar 2024 00:08:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154497#M805709 Sansan 2024-03-06T00:08:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154510#M805718 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/310361">@Pingzh</a>&nbsp;</P><P>Here is some additional information:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Feb-14/td-p/1134839" target="_blank">https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Feb-14/td-p/1134839</A></P><P>You likely have an older phone and need to update your APN settings.</P><P>&nbsp;</P> Wed, 06 Mar 2024 00:26:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1154510#M805718 Dunkman 2024-03-06T00:26:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1169818#M813083 <P>TRIED. BUT DOESNT WORK</P> Sat, 23 Mar 2024 21:02:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1169818#M813083 Pingzh 2024-03-23T21:02:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1169919#M813130 <P>What type of phone do you have? Did you turn your mobile&nbsp; data on?</P><P>&nbsp;After changing the settings,&nbsp; turn off the phone.&nbsp;</P> Sun, 24 Mar 2024 01:42:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Don-t-know-why-my-phone-can-not-send-receive-pictures-recently/m-p/1169919#M813130 Sansan 2024-03-24T01:42:55Z