topic Re: Update credit card in Get Support

Update credit card

Ehtaw — Tue, 05 Mar 2024 16:05:08 GMT

I don’t remember my account and I need to update my credit card.

Re: Update credit card

Handy1 — Tue, 05 Mar 2024 16:12:18 GMT

@Ehtaw

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: Update credit card

hairbag1 — Tue, 05 Mar 2024 16:13:02 GMT

@Ehtaw wrote:
I don’t remember my account and I need to update my credit card.

You can go to Shell gas or 7/11 to buy payment vouchers, then dial 611 to add them to your account for renewal. Then deal with account when you remember log-in info.

Re: Update credit card

ducktail9797 — Tue, 05 Mar 2024 16:25:59 GMT

Your account login will typically be your email address. There is both an "forgot email" and "forgot password" option when you attempt to sign-in.

Unsure if it'll allow you to recover both things one after another though. Hope this helps.