Activation.

Jchar — Mon, 04 Mar 2024 16:03:55 GMT

I’m stuck on the activation page on the app in order to finish my subscription and get my QR code for my eSIMS. I got my number transferred from my old provider but I’m still stuck on the transferring number page

Re: Activation.

softech — Mon, 04 Mar 2024 16:31:09 GMT

@Jchar do you have an Welcome email from PM?? The QR code is there

or the app might have installed the sim for you already, pleas check your Sim Card Manager or Settings>Cellular screen

if nothing , open ticket with PM support to get that sorted

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Activation.

Jchar — Mon, 04 Mar 2024 16:55:34 GMT

I don't have an email yet.

I submitted a ticket

topic Re: Activation. in Get Support

Activation.

Re: Activation.

Re: Activation.