topic Re: Missed referral in Get Support

Missed referral

iroboto — Mon, 25 Mar 2024 03:01:04 GMT

I was referred for Public Mobile, and during the setup process I did not see where to put in the referral code.

How do I credit this persons referral now that I'm already a subscriber?

Re: Missed referral

softech — Mon, 04 Mar 2024 14:20:33 GMT

support can help to add the referral code back. Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Missed referral

Handy1 — Mon, 04 Mar 2024 14:20:57 GMT

@iroboto You need to ask support to apply it for you

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support to fix

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437